Flowers Ordered Through Website Will Be Delivered Next Day. For Same Day Delivery Call Us.

Return & Refund Policy

At Manly Flower Boutique, we pride ourselves on delivering fresh, beautiful flowers. If your order arrives damaged or incorrect, please contact us within 24 hours of delivery.

• We require a clear photo of the product to assess the issue

• Returns are only accepted for damaged or incorrect items

• Due to the perishable nature of flowers, we do not accept returns for change of mind

• Refunds will be issued to the original payment method or as store credit, at our discretion

• To begin a return or refund request, please email us at manlyflowerboys@gmail.com or call 0431 488 672

   

Shipping & Delivery Policy

Manly Flower Boutique offers fast, reliable delivery across Sydney’s Northern Beaches and surrounding areas.

• Orders placed before 11am AEST may qualify for same-day delivery (pending availability and stock – contact the store for detailed information on flower stock)

• Delivery hours: 9am – 6pm, Monday to Saturday. We do not guarantee specific delivery times

• Deliveries are not available on public holidays unless otherwise advertised

• If no one is available at the delivery address, flowers may be left in a safe, sheltered location. If this isn’t possible, a re-delivery fee may apply

• Free delivery for orders over the pre-defined amount may apply during promotional periods

   

Terms and Conditions

By using the Manly Flower Boutique website and placing an order, you agree to the following terms:

• All orders are subject to availability. Substitutions may occur based on seasonal stock

• Photos on the site are representative only; final arrangements may vary

• Prices include GST where applicable

• Orders are confirmed only after full payment is received

• We reserve the right to cancel any order for any reason, including stock or delivery issues

• These terms are governed by the laws of New South Wales, Australia.

   

Privacy Policy

Manly Flower Boutique respects your privacy and handles your information with care.

• We collect personal data such as your name, address, phone number and payment details to process your orders

• This information is shared only with trusted third-party providers (e.g., payment processors, couriers)

• We use cookies and analytics to improve website functionality and customer experience

• All personal data is stored securely and only kept as long as necessary.

• You may request access to or deletion of your data at any time by contacting us at manlyflowerboys@gmail.com